Help & Support

We're here to help you with all your healthcare needs. Find answers to common questions or get in touch with our support team.

Get in Touch

Choose the best way to reach us. Our support team is ready to help!

Live Chat

Chat with our support team instantly

24/7 Available

Phone Support

Speak directly with our experts

Mon-Sat: 9AM-9PM

Email Support

Send us detailed queries

Response within 24 hours

Frequently Asked Questions

Find quick answers to the most common questions about our services

Ordering & Delivery

Payments & Refunds

Account & Login

Lab Tests & Consultations

Need Immediate Help?

For medical emergencies, please contact your nearest hospital or emergency services immediately. Our support team is available 24/7 for non-emergency healthcare queries.

Emergency

Call 108 (India)

Support Hours

24/7 Available

Live Chat

Instant Response

Help & Support

Get in Touch

Live Chat

Phone Support

Email Support

Frequently Asked Questions

Ordering & Delivery

How do I place an order?

What is your delivery time?

Do you deliver to my location?

Can I track my order?

Payments & Refunds

What payment methods do you accept?

Is Cash on Delivery available?

How do I get a refund?

What is your return policy?

Account & Login

How do I create an account?

I forgot my password. What should I do?

How do I update my profile information?

Can I have multiple delivery addresses?

Lab Tests & Consultations

How do I book a lab test?

When will I get my test results?

How do I book a doctor consultation?

Are the doctors verified?

Need Immediate Help?